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Reachout Wireless

Reachout Wireless Cell Phone Service

If you reached our Reachout Wireless page via a search engine, please read the valuable free government cell phone program information we have posted on our main page before reading about Reachout Wireless.  Click here: Free Government Cell Phones

Reachout Wireless is the third largest free government cell phone carrier and operates in 18 different states.  Reachout Wireless’ cell phone plans closely mirror both Assurance Wireless and Safelink Wireless.  Reachout Wireless also offers a free cell phone and either 125 free cell phone minutes that roll over every month or 250 free cell phone minutes per month that do not roll over (You are free to choose which plan suits you best).  In addition to the free minutes, Reachout Wireless users also enjoy the following features:3-way calling, call forwarding, caller ID, call waiting, international long distance (added charge), select text Messaging, and voice mail.

Reachout Wireless offers three basic plans at no cost at all:

Basic Cell Phone Plan:

  • 68 free monthly rollover minutes.  Incoming and outgoing text messages are charged 0.3 minutes.  Unused minutes rollover from month to month.
  • 125 free monthly rollover minutes.  Incoming and outgoing text messages are charged 1 minute.  Unused minutes rollover from month to month.
  • 250 free monthly minutes.  Incoming and outgoing text messages are charged 1 minute.  Unused minutes do not rollover from month to month.
  • California residents receive unlimited voice call minutes a month.

Although Reachout Wireless offers a free cell phone and up to 250 free minutes of cell phone service a month to every qualifying applicant, users are still free to upgrade the free cell phone to more feature rich models and additional minutes and other services can be added to their monthly plans for additional fees.  Additional minutes can be purchased at the following rates.

Additional Minutes:

  • $3.00 for 20 additional voice minutes
  • $5.00 for 40 additional voice minutes
  • $10.00 for 120 additional voice minutes
  • $20.00 for 300 additional voice minutes
  • $30.00 for 500 additional voice minutes
  • $50.00 for 950 additional voice minutes
  • $26.50 for unlimited voice minutes and text messages

What States Can You Get a Reachout Wireless Cell Phone In?

Reachout Wireless currently offers free cell phones to eligible users in Arkansas, California (In California, Reachout Wireless charges a small monthly fee), Georgia, Illinois, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nevada, New Jersey, Ohio, Rhode Island, West Virginia and Wisconsin.  Please visit our Reachout Wireless State Eligibility Criteria page to learn each state’s specific eligibility criteria.

Reachout Wireless is aggressively expanding into new states, but it still takes time, because they must receive approval from both state and federal government before starting new service in a state.  If Reachout Wireless does not currently offer service in your state, take a look at our Assurance Wireless or Safelink Wireless pages to see if they have service in your home state.

How do You Qualify for a Free Cell Phone?

If Reachout Wireless offers service in your state, you need to determine if your meet your state’s eligibility criteria for a free government cell phone.  In most states, there are two methods for determining if you are eligible for Reachout Wireless.  The first method requires that you are a participant of a federal or state assistance program.  Obviously, the list of state assistance programs will vary from state to state.  So you will have to check the specific requirements of your state.  If your participate in one of the following federal assistance programs you more than likely qualify to receive a free cell phone and cell phone service:

  • Food Stamps
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Medicaid
  • National School Lunch Program’s Free Lunch Program
  • Supplemental Security Income (SSI)
  • Section 8 Federal Public Housing Assistance
  • Temporary Assistance for Needy Families Program (TANF)

If you participate in any of these programs, the Reachout Wireless application form is very straight forward and can be completed in just a matter of minutes.  In most cases, you will not have to submit documents proving you are in an assistance program, but will be required to sign under penalty of perjury that you are in a program.  Lying about participating in a federal or state assistance program is a big deal and may land you in deep trouble.  So play it safe!

If you do not participate in any of the previously mentioned federal assistance programs, don’t worry!  You may still qualify for a free cell phone and service under method two: the income eligibility requirement.  In order to qualify under income eligibility guidelines, your household income must be below or between 135-150% of Federal Poverty Guidelines.  The exact figure is state specific.  So please check your state’s requirements before applying to the Reachout Wireless program.

Below You will find the 135% figures for the Federal Poverty Guidelines for 2012. In order to calculate the 150% figures for Arizona, Florida, Michigan, Nevada, New Jersey, Ohio, Rhode Island and Texas multiple the numbers below by 1.11.

Size of
Family Unit
48 Contiguous
States and D.C.
Alaska Hawaii
1 $15,080 $18,860 $17,361
2 20,426 25,452 23,504
3 25,772 32,225 29,646
4 31,118 38,907 35,789
5 36,464 45,590 41,931
6 41,810 52,272 48,074
7 47,156 58,955 54,216
8 52,502 65,637 60,359
For each additional
person, add
5,346 6,683 6,143

The last two requirements to receive a free Reachout Wireless cell phone is that you must use a valid US home address in your application form.  Reachout Wireless will not ship cell phones to PO Boxes.  This can be a big problem for homeless people.  If you are homeless and need a Reachout Wireless phone, I encourage you to call Reachout Wireless and talk to a customer service representative.  They may be able to help you.  Lastly, only one Lifeline Assistance phone can be used per household.  So if you currently have a land line phone on Lifeline Assistance, you will not be eligible for a Reachout Wireless free cell phone unless you cancel your land line Lifeline Assistance plan.  In the past, some people have abuse Lifeline cell phone programs by signing up for multiple free cell phones.  However, the Federal Government, in attempt to crack down on Lifeline fraud, has begun aggressively monitoring these programs and is taking action against people attempting to defraud Lifeline programs.

Ready to apply for Reachout Wireless cell phone service?  Please visit our Reachout Wireless application section below.

Application Guide

Return to our home page to learn valuable free government cell phone program information and get  step by step instructions for getting a free cell phone from the government by clicking the link below:

Free Government Cell Phones

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You can contact Reachout Wireless using the information below:

Nexus Communications, Inc.
P.O. Box 247168
Columbus, OH 43224
Enrollment Support: 1-877-870-9444
Technical Support: 1-888-820-6587
Customer Service: 1-877-870-9222
Fax: 1-877-870-9333

12 Responses to Reachout Wireless

  1. monica morton October 18, 2011 at 3:01 pm #

    i need to disconnect my phone i lost this phone please deactivate (XXX)XXX-XXXX

    • Free Government Cell Phones 4U October 27, 2011 at 8:02 am #

      Hello Monica,
      Thanks for posting your question. Please contact Reachout Wireless customer support to cancel your service. You can find their phone number in the information provided above. Please let us know if you have any further questions.

  2. Melba Norment October 25, 2011 at 3:58 am #

    my son have a reachout wireless and it cut off because he didnot read instructions. He even forgot his phone number.What can we do ti get it back on,

    • Free Government Cell Phones 4U October 27, 2011 at 8:08 am #

      Hello Melba,
      I am sorry to hear about the trouble you have been having with your Reachout Wireless phone. Have you tried contacting Reachout Wireless? If not, please call them using the contact information we have provided above. I am sure that they will be able to assist you in restarting service. Please let us know if you have any additional questions. Good luck!

  3. Marta Willis September 5, 2013 at 4:25 am #

    I have a Reach Out wireless phone but I was diagnosed with a catastrophic illness last year and did not add minutes monthly as required. I would like to reactivate my phone or start anew, what ever is required of me.

    • Marta Willis September 5, 2013 at 4:28 am #

      I already submitted a comment.

    • Marta Willis September 5, 2013 at 4:33 am #

      How do I get my phone again?

  4. Marta Willis September 5, 2013 at 4:29 am #

    comment has been submitted twice.

  5. Marta Willis September 5, 2013 at 4:34 am #

    You people are really crazy, How many comments do you need?

  6. melissa September 6, 2013 at 12:58 am #

    how do I purchase more minutes

  7. julia medina navar September 6, 2013 at 7:18 pm #

    I charge my phone and only
    last 15 minutes charge

  8. Norma Sue Davis September 8, 2013 at 5:50 pm #

    I receive Social Security and Medicare. Am I eligible for the free cellular?

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