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Estabilishing Income Based or Program Based Eligibility

In order to qualify for free phone service under the Lifeline program, you will be required to submit proof of eligibility.  The level of proof required varies from state to state.  To learn more about your state’s requirements, please visit our state page.

If your eligibility for Lifeline service is based on government assistance program participation, most states simply require that you to self-certify under penalty of perjury that you are a participant in one or more of the stated government assistance programs listed in your state’s eligibility criteria.  Some states require you to submit documentation establishing your participation in a government assistance program.

If your eligibility for Lifeline service is based on income guidelines, most states require you to submit proof of household income. For most cell phone service providers, you can use any of the following forms of documentation to establish your household income:

  • Paycheck stub or your current income statement from an employer
  • Last year’s state, federal, or tribal tax return
  • Unemployment/workmen’s compensation statement of benefits
  • Federal or tribal notice letter of participation in General Assistance
  • Divorce decree, child support, or other official document
  • Social Security statement of benefits
  • Veterans Administration statement of benefits
  • Retirement/pension statement of benefits

Be sure to check your state’s specific eligibility requirements to find out more about your states requirements.


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